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This research was conducted to evaluate a healthcare facility information system This software program based on user requirements in Egypt. software programs were evaluated based on register and throughout the observation in 8 hostipal wards according to defined criteria. However ,
Various systems has not efficiently met end user expectations in all departments; medical records (74. 5%), pharmacy (58. 6%), laboratory (74. 5%), nursing jobs (23. 3%), radiology (51. 4%) and financial (65. 4%). Lowest user requirements (29%) had been met. There was clearly no software to meet the conclusion users targets in all departments completely. Inability to meet the consumer expectations between software that addresses every user anticipations appropriately could be ascribed to poor end user participation and revealed that application adoption remains to be in infancy. Conducting periodical evaluation; using a comprehensive device for hospital software analysis is crucial to ensure their powerful implementation and improvement.
1 . Advantages
Medical center information devices are becoming increasingly an growing tool in health care industry to successful delivery of top quality health solutions. * Medical center Information strategy is one of the most prevalent computer systems have been completely designed to support health care providers. These devices are significant computerized data bases were intended mainly for communication and shop health and administrative information. Very low different elements and comes with broad range and standard of systems from departmental (a system limited a specific scientific or monetary domain) to knowledge centered systems which provide diagnostic support and involvement for individual care activities. * Customer community in health care industry consists of many different user groupings (physicians, nurses, administrators, managers, researchers, etc . ). Neglect of these parties indicate to missing related experience, skills, know-how, requirements and expectations. Expectation and need arise coming from what users see and hear about the machine and understand the ways the program will work for these people. * Studies indicated that addressing consumer expectation is known as a distinct element to ensure the successful adoption in the system. * A demanding software seller survey by the aid of any multidisciplinary staff including, customers of nursing department, radiology department, and medical information department is actually a critical pathway for program selection and evaluation. An input via user evaluation provides a reviews relating to selection, modification and promotion in the system based upon user targets and makes an atmosphere for program vendors to compare their very own strengths and weaknesses. 2 . Methods
Data had been gathered based upon checklist and through the direct observation of trained questioners, interview with end users and hospital THIS administrators. After taking medical center agreement, computer software functionality and capability had been collected through a self-administered directory: The evaluation was made for medical record (inpatient, outpatient and emergency admissions, medical coding, record reporting, etc), Laboratory (defining specific assessments, reporting, providing alarm and reminders, etc), pharmacy (drug administration, medicine packaging, defining corporation name, defining items, etc), Radiology (scheduling, enrollment, defining the type of services, image communication, use to Photo archiving and communication systems (PACS), etc), financial (Accounting, account payable, account receivable, compensation, products on hand, etc) and nursing division (tracking evaluation results, working room scheduling, patient monitoring, etc). Sensitive checklist created based on review of literature, and software vendors' catalogues/ brochures. In the pursuing steps, initial tool were modified in line with the end user viewpoints of chosen departments and experts panel (hospital information technology administrators, pc consultants and school members). Finally, revised register...